Privacy Policy

 

Last updated as of December 15, 2015.

 

BrokrBook, LLC and its affiliates (“BrokrBook” or “we” or “us”) respects your privacy and is committed to adhering to protecting the identity of visitors to the BrokrBook website, available at www.brokrbook.com, (the “Website”) whether such visitors: (1) simply browse the Website without registering (each, a “Guest”); (2) register as a Connector or Client; or (3) are part of our Broker network (each, a “Member”). The terms “you”, “your”, “User” and “Users” refer to Guests, Connectors, Clients, Members, and/or any other visitors to the Website or anyone else who otherwise accesses the Services.

 

This Privacy Policy describes the information that we collect about and/or from you and your interaction with the Website and Services each time you visit. This Privacy Policy further explains, in general, what Personal Information and other information is collected through our Services, how the information is used, with whom we may share such information, what choices are available to you regarding collection, use and distribution of information and our efforts to protect the information you provide to us through the Services.

 

This Privacy Policy is incorporated into and is part of the Website’s Terms of Service (the “Terms”). Capitalized terms not defined herein shall have the same meaning as set forth in the Terms. Notwithstanding anything herein to the contrary, if a written contract signed by you and us is in existence regarding the Services covered hereby, the terms and conditions of said contract shall prevail to the extent they are inconsistent with this Privacy Policy or the Terms. Please be sure to read this Privacy Policy before using the Services, registering or otherwise submitting information to BrokrBook or otherwise accessing the Services. Our Privacy Policy may change from time to time, and if it does, we will notify you here, as well as by doing one or more of the following: 1) posting a notice and link to the updated Terms the next time you log into the Services, at which point you must assent to such updated Terms in order to complete login; 2) posting a pop-up notice and link to the updated Terms on the Website; 3) e-mailing you a notice and link to the updated Terms; or 4) notifying you via RSS feed or pursuant to your user-configured notification preferences in connection with updates to these Terms.

 

BY ACCESSING OR USING THE SERVICES IN ANY WAY, BY CREATING AN ACCOUNT ON THE SERVICES, YOU AFFIRM THAT YOU HAVE READ, UNDERSTOOD AND CONSENT TO THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY AND OUR TERMS AND THAT YOU GIVE US YOUR CONSENT TO COLLECT, PROCESS, USE, STORE, AND DISCLOSE PERSONAL INFORMATION THAT YOU SUBMIT OR CONVEY THROUGH YOUR USE OF THE SERVICES, IN ACCORDANCE WITH THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE SERVICES.

 

  • 1. ABOUT THIS PRIVACY POLICY

    The Services are solely available in the United States. This Privacy Policy is only applicable to the Services and not to any other websites that you may be able to access from the Services (whether through an advertisement, service, or content link) or any website of BrokrBook’s partners, if any, each of which may have data collection, storage, and use practices and policies that may differ materially from this Privacy Policy. Regardless of where our servers are located, your personal data may be processed by us in the United States, where data protection and privacy regulations may or may not be to the same level of protection as in other parts of the world. BY VISITING THE WEBSITE AND USING THE SERVICES, YOU UNEQUIVOCALLY AND UNAMBIGUOUSLY CONSENT TO THE COLLECTION AND PROCESSING IN THE UNITED STATES OF ANY INFORMATION COLLECTED OR OBTAINED BY US THROUGH VOLUNTARY SUBMISSIONS, AND THAT U.S. LAW GOVERNS ANY SUCH COLLECTION AND PROCESSING.

  • 2. INFORMATION WE COLLECT ABOUT YOU

    • (a) Personal Information Collected

      We collect information so we can improve our Services and enhance your experience. Any of the below activities with regard to the collection of Website usage information may be performed on our behalf by our service providers, including, for example, our analytics vendors, if any, and our email management partners, if any. When analyzed, Website usage information helps us determine how visitors arrive at the Website, what type of content is most popular, and what type of visitors are interested in particular kinds of content and advertising.
      While you may access some of the BrokrBook Services without registration, for example by submitting an Inquiry or completing a Connector Application, much of the content and Services available on the Website require registration, as more fully set forth in the Terms. Upon registration, you may be required to submit certain information personally identifying you, including your first and last name, home/business address, company name and title, e-mail address, username and password (collectively, “Personal Information”).
      We may also ask you for account information we may require from time to time or for the purpose of authenticating yourself or your account if we have reason to believe, in our sole discretion, that you may be violating the Terms or for any other reason we deem necessary. You are responsible for ensuring the accuracy of the Personal Information you submit to BrokrBook. You can see, review and change your Personal Information by logging into your account on the Website. Inaccurate information will affect the information you receive when using our Website and our ability to contact you as described in this Privacy Policy.
      We collect certain content and Personal Information that other Members provide when they use our Services, such as when a Connector submits a prospective Client’s name, email address and real estate needs to us so we can process this information and connect with such prospective Client.

    • (b) Non-Personal Information Collected

      We may also collect non-personally identifiable or anonymous information about Users, such as age, gender, the type of device you used and its operating system, the pages accessed most frequently, how pages are used, materials downloaded, search terms entered, certain information in connection with an Inquiry and certain information exchanged among Users via our internal communication tools (“Non-Personal Information”). The collection of such Non-Personal Information is detailed below.

      • • Cookies and Other Technologies.

        We may utilize cookies and other technologies, such as, web beacons (also known as “clear gifs” and “pixel tags”) to recognize you, customize your experience, and provide advertisements. Cookies are small files placed on your computer, and they allow us to count the number of visitors to the Website and distinguish repeat visitors from new visitors. They also allow us to save User preferences and track User trends. For example, cookies allow us to save your log-in information so you do not have to re-enter it every time you access the Services. We do not link cookies or web beacons to any Personal Information. These advertisers and ad servers may use cookies and/or web beacons to monitor information related to advertisements. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by BrokrBook and does not cover the use of cookies by any advertisers. Most web browsers automatically accept cookies, but you do not have to accept them. To disable cookies, you should access the “help” tab on your browser or read the information that came with your browser software. However, your visit to our Website will be enhanced if cookies are not disabled.

      • • Information Collected Automatically.

        We automatically receive and collect information from or about the computers, phones, or other devices where you install or access our Services, depending on the permissions you’ve granted, such as IP addresses, unique device identifiers, the URLs of websites you arrive at the Website from or leave the Website to go to, your type of browser and language, access times, the content of any undeleted cookies that your browser previously accepted from us, your operating system, your mobile provider, your mobile device, your ISP, and the information you submit to us or otherwise share in connection with the Services. We may use such information to better understand how Users use our Services, to analyze trends, administer the Website, prevent fraud, and gather broad demographic information, such as country of origin. We may link this information with your Personal Information.
        We use Google Analytics to help us understand how Users find and interact with the Website. We never share any information we obtain from Google Analytics with any third parties for advertising or any other purpose unless compelled to do so by valid legal process. You may be able to opt-out of Google’s collection. Please visit Google’s Ads Preferences Manager or the Google Analytics opt-out browser add-on for more information.

      • • Information about payments.

        If you use our Services for financial transactions, we collect information about the purchase or transaction. This includes your payment information, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing, shipping and contact details.

  • 3. BROKRBOOK’S USE OF YOUR INFORMATION

    We use your information to help us provide and support our Services, including to:

    • (a) Provide, improve and develop Services.

      We are able to deliver our Services, personalize content, and make suggestions for you by using this information to understand how you use and interact with our Services and the people or things you’re connected to and interested in on our Services.
      We conduct surveys and research, test features in development, and analyze the information we have to evaluate, customize and improve products and Services, develop new products or features, and conduct audits and troubleshooting activities.

    • (b) Communicate with you.

      We use your information to send you marketing communications, communicate with you about our Services, updates, promotional offers, and let you know about our policies and Terms. We also use your information to respond to you when you contact us, to provide customer support, and prevent potentially prohibited or illegal activities. You may opt out of certain communications in accordance with the procedures set forth in Section 5 below.

    • (c) Promote safety and security.

      We use the information we have to help verify accounts and activity, and to promote safety and security of our Users.
      The information we collect is stored on a secure, password-protected server and only authorized personnel have access to your information. BrokrBook uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage and related technology required to run the Website and BrokrBook owns the code, databases and all rights therein.
      We use industry-standard encryption technologies with respect to the receipt and transfer of Personal Information you submit. Nevertheless, despite our best efforts, no transmission over the internet and no data storage method can be guaranteed to be safe 100% of the time. BrokrBook cannot guarantee that your end User data stored on our servers may not be accessed, disclosed, altered, or destroyed by breach of any of our industry standard physical, technical, or managerial safeguards. When you enter sensitive information (such as a credit card number) we encrypt such information using secure socket layer technology (SSL). The BrokrBook Website and software is hosted on servers in the United States. By using the Website, you consent to the transfer and storage of your information (including your Personal Information) in the United States and its use in accordance with the purposes for which it was originally collected.
      Your password is the key to your account. We urge to you to use unique numbers, letters and special characters, and to keep your password secure. You agree to immediately notify BrokrBook of any unauthorized use of your password or account or any other breach of security and we recommend that you exit from your account at the end of each session, especially where you are accessing the Website on a public computer. It is your sole responsibility to control the dissemination and use of your password, control access to and use of your account, and notify BrokrBook if/when you desire to cancel your account on this Website. We are not responsible or liable for any loss or damage arising from your failure to comply with this or any other provision.
      BrokrBook will never request your password via email. If you receive an email or other correspondence requesting that you provide any sensitive information (including your Website password or credit card information) via email or to a Website that does not seem to be affiliated with our Website, or that otherwise seems suspicious to you, please do not provide such information, and report such request to us.
      In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we will endeavor to do so as promptly as possible under the circumstances. You consent to our use of email as a means of such notification.

  • 4. DISCLOSURE OF YOUR INFORMATION

    We share certain categories of information we collect from you in the ways described in this Privacy Policy. BrokrBook may share certain information to our business associates, including, without limitation, our Brokers, employees, consultants, service providers, customer-support personnel, credit card processing companies (if you purchase anything through the Website), and vendors that assist us in processing information or delivering items that you order (collectively “Vendors”) Vendors are governed by obligations to protect the confidentiality and security of such information. These Vendors are restricted from using the information for any purpose other than helping us to provide products these Services.
    We may transfer information about you to another company in connection with a reorganization, merger, sale, acquisition or liquidation involving all or part of BrokrBook.
    We reserve the right to disclose your Personal Information and other personally identifiable information as required by law and when we believe that disclosure is necessary to comply with a judicial proceeding, court order, or legal process. We may also disclose User information as necessary to enforce the Terms, in connection with investigations, or when we believe disclosure is necessarily incident to the provision of our Services or to the protection of the rights, property or safety of BrokrBook or others.
    BROKRBOOK SHALL HAVE NO LIABILITY FOR DISCLOSURE OF INFORMATION OBTAINED DUE TO ERRORS IN TRANSMISSION OR THE UNAUTHORIZED INTERVENTION OF THIRD PARTIES. FURTHER, IF YOU POST ANY OF YOUR PERSONAL INFORMATION IN PUBLIC AREAS OF THE WEBSITE, SUCH INFORMATION MAY BE COLLECTED AND USED BY OTHERS OVER WHOM WE HAVE NO CONTROL. WE ARE NOT RESPONSIBLE FOR THE USE MADE BY THIRD PARTIES OF INFORMATION YOU POST OR OTHERWISE MAKE AVAILABLE IN PUBLIC AREAS OF THE WEBSITE.

  • 5. DEACTIVATING ACCOUNT/OPT-OUT

    Upon your request, or in the event we terminate your account in accordance with our Terms, we will deactivate your registered account within ten (10) days of BrokrBook’s receipt of such request. We may retain Personal Information, Non-Personal Information and any other data produced by BrokrBook therefrom, from closed accounts to the extent necessary to comply with applicable law, prevent fraud, assist with any investigations, enforce our Terms, take actions we deem necessary to protect the integrity of the Website or our Users, or as otherwise permitted by law.
    You have the right to “opt in” and “opt out” of certain of our uses of your Personal Information and may change your preferences regarding such uses at any time. For example, we may use your email for transactional and promotional purposes. Emails we send you may contain code that enables our database to track your usage of the emails we send you, such usage includes whether the email was opened and what links (if any) were clicked. If you do not want your Personal Information to be used for marketing purposes, you may write to us at [email protected].
    If you no longer wish to receive emails, you may opt-out of receiving them by following the instructions included in each email, or by emailing us at [email protected]. However, we reserve the right to send you certain service announcements and administrative messages, without offering you an opportunity to opt out. In the case of an important message from us regarding your content, Posted Content, modifications to the Website, our Terms or this Privacy Policy, we reserve the right to contact you by email.
    You may also opt out by sending a request via postal mail to:
    BrokrBook, LLC
    379 West Broadway, 2nd Floor
    New York, NY 10012

  • 6. CHILDREN

    You must be 18 years of age or older to use our Services. By using our Services, you represent and warrant that you are at least 18 years of age. BrokrBook does not knowingly collect or solicit any information from anyone under the age of 18 or knowingly allow such persons to register for the Services. The Services, including content available thereon, are not directed at children under the age of 18. In the event that we learn that we have collected Personal Information from a child under age 18 without parental consent, we will delete that information as quickly as possible.

  • 7. COMMUNICATION TOOLS

    We may provide tools that enable you to share personal information, including sensitive information, with others, through our Services, through social media and in other ways. Should you choose to use such tools, please exercise caution when sharing sensitive information. We will not share this information in this manner without you directing it to do so. When using any internal communication tools, any such information exchanged between users shall remain confidential, unless compelled to do so by valid legal process.
    Information and communications you post to and process through the Services may be available publicly, including profile information.
    If you are a Client, Inquiries you upload will be shared with Brokers. If you are a Broker, your identity and other profile information about you that you provide will be shared with a Client if we match you in response to its Inquiry.

  • 8. CALIFORNIA RESIDENTS

    California Civil Code Section 1798.83 permits residents of the State of California to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. The notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it has been shared, along with their names and addresses. To make such a request, please email us at [email protected] or write us at: BrokrBook LLC, Attn: Legal – California Privacy Compliance, 379 West Broadway, 2nd Floor, New York, NY 10012.

  • 9. CHANGES TO THIS PRIVACY POLICY

    We reserve the right, at any time, to add to, change, update, or modify this Privacy Policy so please review it frequently. If we do, then we will notify you here, as well as by doing one or more of the following: 1) posting a notice and link to the updated Terms the next time you log into the Services, at which point you must assent to such updated Terms in order to complete login; posting a pop-up notice and link to the updated Terms on the Website; 3) e-mailing you a notice and link to the updated Terms; or 4) notifying you via RSS feed or pursuant to your user-configured notification preferences in connection with updates to these Terms. In all cases, use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.
    Copyright © 2015 BrokrBook Intelligence Inc. All rights reserved.


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